Web Monger will apply a free month to your next annual invoice in the event of Service Outages due to the failure of our Local Area Network or a Web hosting server. For purposes of this guarantee, only downtime lasting at least 10 consecutive minutes is considered a service outage. Web Monger's guarantee of 99.9% service uptime allows for 45 non-consecutive minutes of (HTTP) service outage per month as defined here.

Web Monger will not be held responsible for Service Outages resulting from non-Web Monger operated equipment including, but not limited to, Internet NAP failures or congestion (MAE East, MAE West, etc.) and backbone failures. Additionally, Web Monger will not be held responsible for delays in the registration or transfer of a domain due to InterNIC related issues, for outages resulting from malfunctioning customer scripts or applications that are installed by the customer, nor for unusual traffic spikes or "denial of service" attacks on customer Web sites.

Credits will be issued upon request by the customer and upon determination that a service outage, as defined by this guarantee, has occurred. Credit requests must be made within thirty (30) days of the service outage. Regardless of the number of outages, all credits are limited to one month's hosting service and do not include excess usage fees, setup fees or other non-standard recurring charges.

Additionally, service outages will not include downtime due to Acts of God, nor for outside security breaches. Finally, Web Monger will not be held liable for service outage damages resulting in the loss of prospective profits or anticipated sales or as a result of expenditures, investments, or commitments in connection with the business.